Redcat Racing Kaiju Shocks Front Rear Suspension Aluminum 1/8 RER12483 RER12484

Taken off a new model: Items listed as taken off of new models will NOT include factory packaging. These items do not include manufacturer warrantys and may show signs of removal.

Factory Packaged: Items listed as brand new factory packaged will come brand new in factory packaging with manufacturer warranty if they provide one.

Shipping Schedule: We ship Monday through Saturday at approximately 9:00 AM Eastern Standard Time (EST).

• Processing Time: Orders are processed and shipped within one business day from the date of purchase, excluding weekends and holidays.
• Delivery Methods: We offer Standard (usps Ground) Or Express (usps Priority).
• Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking details to monitor the status of your delivery.

Please Note:

• Orders placed after 9:00 AM EST on Saturday will be processed on the following Monday.
• During peak seasons and promotional periods, processing times may be slightly extended.

For any questions regarding shipping or to inquire about expedited shipping options, please contact our customer service team at: contactactioninterests@gmail.com.

Thank you for choosing ActionInterestsRC! We appreciate your business.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contactactioninterests@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contactactioninterests@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contactactioninterests@gmail.com.